Step away for a while
Take time away from gambling and choose an activity with no stakes or rewards.
Need support now? Gambling Help Online provides free, confidential support. Gambling Help Online ↗ Responsible gambling information, not medical or financial advice.
On this page
Wellbeing first
Put your wellbeing first
Gambling can affect your finances and emotional health. You can seek help before reaching a crisis point.
Keep essentials protected
Keep money for housing, food, bills and savings separate from gambling funds.
Reach out to someone
Support is available if you want advice, a break or help for someone you care about.
Risks to know
Know what can go wrong
- Gambling is not a reliable way to earn income.
- Trying to win back losses can lead to spending more.
- Borrowing, concealing gambling or using essential funds are signs to stop and reassess.
- Promotions and free spins can carry conditions and financial risks.
In Australia, ACMA identifies online casino games and online slots as illegal online gambling services. Read its consumer guidance.
Spending boundaries
Set money limits and protect essentials
Decide your boundaries in advance
For any lawful service, check the account for available deposit and loss controls. A limit is a boundary, not a spending goal.
- Keep essential costs covered and never borrow to gamble.
- Check when a requested limit change becomes active.
- Confirm whether a control applies to deposits, losses or both.
- If sticking to a limit is hard, consider taking a break and seeking independent help.
Time boundaries
Manage time and take breaks
- 01
Choose your stopping point
Set a stopping time before you begin and use a reminder outside the gambling service.
- 02
Make time away count
Close the service, silence gambling notifications and switch to another activity.
- 03
Check in with yourself
Notice any effect on sleep, work, relationships or how often you think about gambling.
- 04
Get help to stop
If you often extend a session or struggle to stop, contact a support service.
Self-exclusion
Self-exclusion and access blocks
Self-exclusion can help put distance between you and a gambling service. Check exactly which services it covers and how it works; one request may not block every site.
| Option | What to check |
|---|---|
| Service self-exclusion | Check the provider’s process, duration, account coverage and any rules for restoring access. |
| BetStop register | BetStop covers Australian-licensed online and phone wagering providers, not every gambling service. |
| Device or payment blocks | Ask your device or financial provider which blocking features are available and what they cover. |
For details about the national register, check its scope and registration information at BetStop.
Warning signs
Spot signs of gambling harm
Chasing losses
Trying to recover money, raising stakes or continuing for longer after losing.
Financial strain
Borrowing money, falling behind on bills or struggling to protect essential spending.
Everyday changes
Sleep problems, secrecy, conflict or gambling taking priority over work and relationships.
These signs can be a prompt to seek support; this information cannot assess or diagnose your situation. Gambling Help Online offers information and tools to help you consider what to do next.
Get independent help
Australian support services
Gambling Help Online
Free, confidential support and online counselling are available across Australia.
Get Bonus Now
BetStop register
Find out about the national self-exclusion register for licensed online and phone wagering.
Claim Bonus
Get independent help
Explore Australian Government information on national and state gambling support services.
Play NowYou can seek help if another person’s gambling affects you. Support services can help you consider boundaries and look after your own wellbeing.
Take the next step
Choose one action that feels manageable
Speak with a counsellor
Gambling Help Online offers free, confidential online support.
Contact Gambling Help Online →Make room for a break
Close gambling services, pause related alerts and choose something unrelated to gambling. A support service can help you plan ahead.
Browse support options →Check register coverage
BetStop covers Australian-licensed online and phone wagering. Review the register’s scope and sign-up process.
Read about BetStop →Look after yourself, too
You can seek support when someone else’s gambling affects your wellbeing, relationships or finances.
Find personal support →Common questions
FastPay responsible gambling FAQs
Can I ask for help before things get serious?
Yes. You can reach out at any time, including when you are worried about gambling time or spending. You do not need to wait for a crisis.
Do FastPay deposit limits prevent all harm?
FastPay’s responsible-gambling tools are not stated in the available official information. Limits, where available, have defined coverage and are only one part of staying safer; consider a break and independent support if boundaries are difficult to maintain.
Does BetStop block every gambling site?
No. BetStop covers Australian-licensed online and phone wagering providers. Check its official scope before relying on it for a particular service.
Can I get help if someone close to me gambles?
Yes. Gambling Help Online offers information and support for people affected by somebody else’s gambling.
More information
Related information
FastPay responsible gambling: guidance for Australian players
Build FastPay safer gambling habits
Responsible gambling means keeping play affordable and within personal boundaries. Before using FastPay, consider what you can comfortably spend and how much time you want to set aside; treat gambling as entertainment, not an investment.
FastPay states a minimum age of 18. Australian players should only use gambling services where legally permitted. Do not gamble with rent, bills, borrowed money or funds for essentials, and avoid playing when upset, tired or affected by alcohol.
FastPay deposit limits and spending boundaries
FastPay deposit limits are not listed among the responsible-gambling tools in the available official information. Check the cashier for any available controls; you can also set a personal budget before depositing and keep a record of your activity.
To help stay within a budget, keep gambling funds separate from household money and review your transactions regularly. FastPay lists Crypto as a payment method; consider how this affects your spending records and understanding of costs.
FastPay self exclusion and taking time out
FastPay self-exclusion is not listed as a named account tool in the available official information. If you want to stop, contact FastPay support to ask about account closure or a break. Keep a record of your request and seek independent help if you need support staying away.
A break can give you space when gambling feels difficult to manage. Consider removing casino bookmarks, checking device or financial blocking options, telling someone you trust and choosing activities away from betting. FastPay lists 24/7 email support at [email protected].
Notice changes early
Gambling risks can build over time. Possible warning signs include chasing losses, increasing spending, hiding gambling, missing commitments, feeling anxious after playing or gambling to cope with stress.
If you notice these signs, stop and talk with someone you trust. Do not borrow to gamble or try to recover losses. Keeping a spending record can help you see your overall activity.
Support for Australian players
People in Australia can contact gambling support services for guidance on spending, relationships, urges and restrictions. You can seek help as soon as gambling concerns you, without waiting for serious financial problems.
If gambling affects your safety, housing or mental health, contact appropriate local health or emergency services. FastPay lists 24/7 email support, while independent services may offer broader help with financial, emotional or relationship concerns. The stated welcome offer is “100% up to EUR 500 + 100 free spins”, with a minimum deposit of EUR 20; promotional terms are no reason to gamble beyond your boundaries.
